Displaying 241 - 270 of 282 in total
Weekly Wrap: The tail end of Q2 earnings
This week, second-quarter earnings wrapped up on a positive note with presentations from GM Financial, Santander Consumer USA and Harley-Davidson. An Auto Finance News...
Weekly Wrap: subprime performance and captives’ market share
This week, the Auto Finance News team took a deep dive into how the pandemic is affecting subprime lenders. Auto, however, may shine bright in the coming months. Capit...
Weekly Wrap: second-quarter earnings season kicks off
This week Bank of America, Chase Auto, PNC Financial, U.S. Bank and Wells Fargo Auto all reported increases in allowances for credit losses despite a dip in delinquenc...
Fintech, CFPB complaints and vehicle values: a closer look
This week, Auto Finance News took a deep dive into the driving factors behind the goals of two fintech lenders entering the auto finance space on the heels of pandemi...
Is innovation becoming a revitalized focus in auto finance?
This week was ripe with news on the innovation front, as Ford Credit outlined the details of its new financing product, the Ford Option, and Upgrade, a personal loan f...
Weekly Wrap: Pandemic car buying, mid-June gains, and rising fraud
This week, the Auto Finance News team took a hard look at what the car buying and financing experience was like for consumers and dealers at the height of the pandemic...
Weekly Wrap: Eyes on delinquencies, incentives and a new IPO
his week, all eyes were on first-quarter delinquency rates, incentives, and Vroom's IPO.
Weekly Wrap: May sales figures hint at promising gains for the auto industry
This week, OEMs’ monthly sales figured pointed toward promising signs of recovery in the new-vehicle market, with American Honda, Mazda and Hyundai all reporting impro...
Weekly Wrap: COVID-19 pressures used market, ABS deals
This week, the potential bankruptcy news of rental car conglomerate Hertz shook the industry as the liquidation of its fleet, combined with an influx of off-lease vehi...
Weekly Wrap: GDP contraction signals recession, lenders stock up on cash
This week, news of a 4.8% contraction in the nation’s gross domestic product in the first quarter signaled a recession brought on by the economic fallout of COVID-19, ...
Weekly Wrap: Banks stock up on capital, vehicle values plummet
In the second week of first-quarter earnings season, Ally Financial reported the addition of $2.8 billion to its retail auto reserves, joining last week’s reporters, i...
Weekly Wrap: Earnings season kicks off, COVID-19 spurs increased reserves
First-quarter earnings season kicked off with JPMorgan Chase, Wells Fargo, Bank of America and Consumer Portfolio Services reporting increased loss reserves as the COV...
Regulatory risks in providing coronavirus-based payment deferrals
The coronavirus outbreak has resulted in an economic recession spurred by shelter-in-place orders that have shuttered doors for nonessential businesses, including most...
Filling the gap in servicing, collections with data-driven technology
During the past ten years, lenders have focused on improving data-driven technology on the origination side, yet that same technology hasn’t been as actively applied t...
Measuring and mitigating fraud risk
As auto lenders look to technology to scale and grow their businesses, the susceptibility to fraud grows. Technology can help lenders catch fraud, and detection can be...
PenFed outlines strategies for perfecting the digital customer journey
When it comes to customer service, auto lenders are constantly being compared with companies like Amazon that deliver an easy-to-use — digital — customer service exper...
Creating a personalized approach to customer communication
Gone are the days of reaching out to customers solely via mail or phone. WhatsApp, Facebook Messenger, and live chat are quickly gaining popularity as channels of choi...
Innovative uses for AI in auto finance
The term artificial intelligence has been around for decades, and recently the technology has become a part of the auto finance industry — infiltrating lenders’ underw...
Episode 23: Veros Credit outlines steps to prepare for CFPB's revised debt collection rule
While the Consumer Financial Protection Bureau mulls industry feedback on its proposed amendments to the Fair Debt Collection Practices Act, lenders should be proactiv...
Episode 22: Looking Beyond the Traditional Credit Score
Emerging financier Lendbuzz is using learning algorithms to tap into a population of 45 million potential auto loan customers. Rather than rely on traditional credit s...
Episode 21: Social Media Do’s and Don’ts in Auto Finance
Engaging with prospective and existing customers through social media is becoming a topic of increasing interest in the auto finance industry, but many questions remai...
Episode 20: Building and Retaining Customer Loyalty in the Digital Age
Technology is playing a more prominent role in auto financing as car buyers increasingly look for lenders to provide digital options for communication and payment. Tod...
Episode 19: Sharpening Decisions With Alternative Data
Auto lenders are increasingly relying on nontraditional data as they hone underwriting to gain a competitive edge. Alternative data can open the door to unbanked and u...
Episode 18: Information Security Questions Every Lender Should Answer
Stiffer regulatory oversight of information protection practices has spurred lenders to reevaluate the way they collect and use personally identifiable consumer data. ...
Episode 17: Chase Exec Outlines the Intersection Between Women, Marketing, and Auto Finance
Successful marketing hinges on knowing what consumers want — and part of that is knowing who your customers are. In this episode of The Roadmap, Auto Finance Excellenc...
Episode 16: How Lenders Can Take Advantage of Mobility as a Service
The carshare and rideshare markets are gaining traction, and financiers must adapt their strategies or risk getting left behind. In this episode of The Roadmap, Auto F...
Episode 15: CU Direct Offers Tips for Origination Growth Despite Looming Economic Downturn
Though credit unions have thrived in the current auto finance market, CU Direct is warning the 1,100 lenders on its platform to remain cautious as near-term macroecono...
Episode 14: Ally Exec Outlines How Lenders Can Navigate the Challenges of Unintentional Bias
Though regulators have relaxed discriminatory lending rules, auto lenders are stepping up diversity education. Ally Financial, for one, is bolstering training efforts ...
Episode 13: Ramping Up Operations With an Eye Toward Acquisition
If there is one lesson Westlake Financial Services has learned since it started purchasing portfolios back in 2011, it’s to be prepared for hiccups along the way. Proa...
Best Practices For Automotive Lending in China
Whether you’re lending in Los Angeles or Shanghai, some auto finance fundamentals stay the same. Chas Roscow is an industry veteran with more than 35 years of experien...